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Return to Help Index| Pricing and Billing | |
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| Do I have to pay sales tax? | |
| If your products will be shipped within the state of California, USA, you will be charged sales tax at the rate of 7.75% | |
| I have a question on my charges. | |
| Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance. | |
| I need a copy of my receipt/invoice. | |
| Click the "My Account / Order Status" link at the top right hand side of our site to print invoices. | |
| When will my credit appear on my account? | |
| Credits usually take 7-10 business days from the time we receive your item(s). | |
| When will my credit card be charged? | |
| PayPal will charge your account as soon as you place your order. | |
Please note: Orders received by 12:00 Noon (Pacific Time) Monday-Friday will generally ship the same day.